Frequently Asked Questions

Escape The Expected is an outdoor escape game experience company that combines team building, adventure, and technology in a unique way.  Escape The Expected offers GPS- and augmented reality-based escape room experiences — but instead of being locked in a physical room, you're outdoors or indoors navigating real-world environments with the help of technology and puzzles. 

Team Building activities range from 40-minute to 2-hour sessions.

Including introductions, instructions, and wrap-up, you can expect to spend around 90 to 120 minutes total.

We’re happy to amend the timing to suit your schedule — whether you want a shorter, sharper session or a more relaxed experience, we’ll tailor it to fit your team’s needs.

We don’t operate on a fixed schedule — instead, we run games based on your preferred time. Just let us know when you’d like to play, and we’ll do our best to accommodate it.

Our team is available for bookings, questions, and support between 9:00 AM and 5:00 PM, so feel free to contact us during those hours to plan your experience.

Pricing depends on the type of experience, group size, and duration — but as a guide, our minimum booking fee is $800 AUD.

We tailor each experience to suit your group, so feel free to get in touch with your event details and we’ll provide a personalised quote.

Every Escape the Expected experience includes everything you need for a fun and stress-free team adventure:

• Immersive puzzles and challenges designed to engage every player
   
• A dedicated game master to guide your team and keep the fun flowing
   
• All props, clues, and equipment — you just bring your team
   
• Flexible location options — play at our Port Macquarie venue or we’ll bring the game to you
   
• Team-building focus with activities that encourage communication and collaboration
   
• Optional extras like catering, drinks, or themed customisation through our local partners
   

Whether it’s for team building, a celebration, or just for fun, we provide the game, the setup, and the energy — you just show up ready to solve!

We can tailor the experience to suit almost any team size.
 

Whether you’ve got a tight-knit crew or a whole department, we’ll make sure everyone plays a part.

Absolutely! We specialise in bringing the experience to you.

• We’ll handle all the setup, props, and game materials
   
• All we need is a suitable space (meeting room, open office area, or outdoor spot)
   
• We adapt the game to fit your location
   

It’s a hassle-free way to give your team a memorable experience without leaving the office.

No need to worry — your event won’t get washed out!

• If you’ve booked an indoor experience, we run as planned.
   
• For outdoor games, we have wet-weather contingency plans — we can either move the game indoors (at your workplace or our venue) or adapt it so it still works under cover.
   
• If extreme weather makes it unsafe, we’ll work with you to reschedule at no extra cost.
   

We make sure the fun keeps going, rain or shine.

That’s all part of the adventure! Your dedicated game master will be keeping an eye on your progress and our technology can offer hints or nudges when you need them. We make sure the challenge stays fun — tricky enough to keep you thinking, but never so hard that you can’t finish. 

Yes! We offer mobile team-building experiences and can bring Escape the Expected to your workplace or preferred venue in the Port Macquarie region and surrounding areas.

We handle all setup and take down, so you just need to provide a suitable space — indoors or outdoors.

If you’re outside our usual area, get in touch and we’ll see what we can arrange!

Our challenges are designed to be more than just fun — they actively strengthen the way your team works together.

During the experience, your team will:

• Communicate more effectively under time pressure
   
• Collaborate and share ideas to solve problems
   
• Think creatively and see challenges from new angles
   
• Build trust by relying on each other’s strengths
   
• Have fun together, which strengthens relationships long after the game ends
   

It’s team building in disguise — your team will be laughing, but they’ll also be learning.

Absolutely! We can customise your Escape the Expected challenge to suit your team’s goals, preferences, and even your brand.

• Custom clues and puzzles that reference your company, values, or industry
  
   

Whether you’re looking to reinforce teamwork skills, celebrate a milestone, or just have fun, we’ll design an experience that feels made just for you.

Booking your Escape the Expected experience is easy:

1. Get in touch with us to check availability and discuss your team’s needs.
    
2. We’ll send a booking confirmation and an invoice.
   
    

Payment options:

• Bank transfer
• Credit card
• PayPal
• Our Secure payment gateway
   

For businesses, we can provide tax invoices and accommodate procurement processes as needed.

If you have any questions during the process, just ask — we’re here to make it simple!